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How fixfixfixmatka Handles Your Personal Data

At fixfixfixmatka, we take the privacy of every account seriously — from the moment you share your name and UPI details with us, through every transaction you make.

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fixfixfixmatka How fixfixfixmatka Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

Email Privacy Desk Send a written request to our dedicated privacy email address. We aim to acknowledge every data query within 48 hours and resolve most requests within 14 working days, including deletion and correction requests.
Live Chat Support Our live chat is available around the clock. If your privacy concern is urgent — such as a suspected data breach or unauthorised account access — connect via chat and our team will escalate the matter immediately.
Written Post For formal data subject access requests, you may also contact us in writing. Include your registered account email and the nature of your request so our privacy team can verify your identity and process it correctly.
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security at fixfixfixmatka is handled in layers — encryption in transit, access controls within our teams, and regular reviews of how data is stored and retained.

Encryption in Transit

All data exchanged between your device and our servers travels over TLS encryption.

Cookie Controls

We use session cookies for login security and analytics cookies to understand how pages are used.

Account Security Layers

Your account is protected by password hashing and optional two-factor verification.

Data Retention Policy

We keep active account data for as long as your account remains open.

Access Request Handling

You have the right to ask us what personal data we hold about you, correct any inaccurate records, or request…

Third-Party Sharing Limits

We share your data only with payment processors like UPI networks and Paytm, fraud-detection services, and regulatory authorities when required…

Frequently Asked Questions About Our Privacy Policy

These are the questions our account holders ask most often about data privacy, cookie usage and how to exercise their rights on fixfixfixmatka. If your question is not here, reach out to our privacy desk directly.

We collect your name, email address, date of birth and contact number for account registration. When you make deposits via UPI or Paytm, the payment network shares a transaction reference with us — we do not receive or store your PIN or full bank details.

We share data only with payment processors such as UPI networks, PhonePe and Paytm, and with fraud-prevention or legal compliance services where required under Indian law. We do not sell your personal data to advertisers or data brokers under any circumstances.

We retain your account data for as long as your account is active. After account closure, we keep only the records required by applicable financial regulations for the statutory period, and then delete all remaining personal information from our systems permanently.

Yes. Send a data subject access request to our privacy desk by email or via our live chat. We will verify your identity using your registered email and respond with a summary of the data we hold, typically within 14 working days of your request.

Contact our privacy team and request account closure along with data deletion. We will erase your personal data after meeting any statutory retention obligations. You will receive email confirmation once the deletion process is completed on our systems.

We use session cookies essential for login security and optional analytics cookies that help us improve the platform. Non-essential cookies are not placed without consent. You can adjust or remove cookies through your browser settings at any time without losing access to your account.

Reach out immediately to our privacy desk via live chat or email with the subject line 'Privacy Concern'. We treat these reports as high priority, acknowledge within 24 hours, and escalate to our data-protection officer if the issue requires formal investigation or regulatory reporting.

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