Reference

Your Rights and Our Legal Commitments

fixfixfixmatka sets out clear legal terms so you know exactly what governs your account, your data, and your activity on this platform.

Terms of UsePrivacy PolicyCookie PolicyAccount Conduct RulesJurisdiction Notice
fixfixfixmatka Your Rights and Our Legal Commitments
LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have a question about our legal terms, wish to raise a formal complaint, or need to exercise a right under applicable data protection law, use one of the direct contact…

Email Legal Team Send formal legal requests, data access queries, or policy complaints to our dedicated legal address. We acknowledge receipt within 24 hours and resolve written requests within five working days.
Live Chat Support Our chat agents can direct general policy questions to the right team and escalate account-specific legal concerns immediately. Available from 9 AM to midnight IST every day.
Postal Address For formal notices requiring physical delivery, write to our registered correspondence address. Include your account reference number and the specific legal matter so we can route your letter without delay.
ACCOUNT SECURITY AND DATA PRACTICES

How We Handle Your Data and Protect Your Account

fixfixfixmatka applies layered security and transparent data practices so your account and personal details remain protected at every stage.

Data Collection

We collect only the data needed to operate your account — name, contact details, payment method identifiers for UPI, Paytm…

Cookie Handling

Our cookie policy distinguishes between strictly necessary cookies and analytics cookies.

Account Security

Passwords are stored as salted hashes and never in plain text. We enforce two-factor authentication for withdrawals and require identity…

Data Retention

Transaction records and account logs are retained for the period required by applicable Indian financial regulations.

Who to Contact

For data access requests, correction requests, or deletion requests under applicable law, contact our Data Protection contact via the email…

Requesting Changes

You can request corrections to inaccurate personal data at any time by logging into your account settings or writing to…

Common Legal Questions About Your Account

The questions below address the legal topics we hear about most often — your data rights, how our terms apply in India, and how to raise a formal concern. If your question is not covered here, reach our legal team directly.

Our terms are governed by the law of our operating jurisdiction. Where Indian federal or state law imposes additional obligations on digital platforms, those local rules apply in parallel and take precedence for account holders in the relevant region.

Yes. Submit a written data access request to our legal email address with your account reference. We will compile and send your data within 30 days of verifying your identity, at no cost for a standard request.

Send a deletion request to our legal contact email. We will remove personal data that we are not legally required to retain within 30 days. Data tied to unresolved transactions or statutory retention obligations is held until those obligations expire.

Payment identifiers like UPI handles or Paytm wallet references are shared only with the payment processors needed to complete your transaction. We do not pass payment data to advertisers, analytics vendors, or unrelated third parties.

We notify account holders by email at least seven days before material changes take effect. Continuing to use your account after the effective date constitutes acceptance. If you object to a change, you may close your account before it applies.

Email our legal team with the subject line 'Formal Complaint' and include your account number, the specific policy or term in question, and the outcome you are seeking. We acknowledge within 24 hours and respond fully within five working days.

Availability depends on local law in your state or territory. Where local law permits, you can open an account and use all platform features. It is your responsibility to confirm that using an online gaming platform complies with the rules in your specific location.